Privacy Policy

Privacy Policy for ET Build LTD

ET Build is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services or interact with us.

1. Information We Collect 

We collect the following types of personal data:

• Personal identification information: Name, job title, company name, contact details (phone number, email address).
   
• Contractual information: Details of the construction, refurbishment, and maintenance projects we work on, including the terms and agreements.
   
• Payment details: Information necessary for invoicing and processing payments, such as bank account details and credit card information.
   
• Technical data: IP address, browser type, device information, and browsing patterns when you visit our website or use our online services.
   
• Communication data: Information from communications with us, including emails, phone calls, and written correspondence.
   

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• To provide professional construction, refurbishment, and maintenance services.
   
• To process payments and manage invoicing.
   
• To communicate with you about your projects, including updates, quotes, and customer service.
   
• To comply with legal and regulatory requirements.
   
• To improve our website and services, and to ensure security.
   

3. Sharing Your Information

We may share your personal data with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who help us deliver our services, such as payment processors, IT support, and legal or financial advisors.
   
• Legal Compliance: We may disclose your information if required by law, such as complying with a subpoena or other legal obligations.
   
• Business Transfers: If ET Build LTD undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
   

We will not sell, rent, or lease your personal data to third parties.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:

• Right to Access: You may request access to the personal data we hold about you.
   
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
   
• Right to Erasure: You may request that we delete your personal data, subject to certain conditions.
   
• Right to Restriction: You may request that we restrict processing of your personal data in certain circumstances.
   
• Right to Object: You may object to the processing of your personal data in certain situations.
   
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used format to transfer to another provider.
   

To exercise any of these rights, please contact us using the details below.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. These technologies help us analyze website traffic, understand your preferences, and improve our services. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before submitting any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Effective Date" at the top of this Privacy Policy will be updated accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

ET Build LTD
35 Progress Rd, Southend-on-Sea, Leigh-on-Sea SS9 5PR, UK
Phone: 077274 08258
Email: info@etbuildltd.co.uk